We’ve all heard of terrible onboarding experiences and might even be guilty of it as managers, or perhaps we’ve had bad experiences ourselves. To ensure your new employee has a great start and quickly becomes a valuable part of your team and organization, avoid these common mistakes: Not Having an Onboarding PlanWhile the HR team and organization may provide an onboarding plan, it will likely
As organizations prepare to launch and complete annual performance reviews in just a few months, now is the time to ensure you’re ready. For many, this process creates significant anxiety. Let’s discuss best practices to maximize the value of these annual reviews and strengthen the employee-employer relationship. – – – – DON’T SURPRISE a team member with new information about their performance. Likewise, the manager
In my years as a professional services leader, tension often existed between the sales, onboarding/implementation, and professional services teams. Each team has its reasons for this tension, and much could be written about them. Instead, let’s focus on how to build a great relationship between the sales and services teams that ensures success for all. We are ONE team. Despite the organizational structure, it’s
